We surveyed AmLaw 200 marketers and found that there is a planned uptick in some marketing activities on the horizon for the coming months, including some surprises. Read the full article as it first appeared in the ABA's Law Practice magazine.
I was recently talking with a colleague about how a majority of management event attendees say their law firms are doing client feedback in a systematic way; but when we ask clients if their law firms request feedback on service and performance, the answer is almost always “rarely” or “never.”
In our recent "Marketing Hope" survey of plans for 2009 and 2010, 64% of Am Law 200 marketers indicated they will be investing in client loyalty interviews. That's a smart move in any economy. But how do you extract the most value from those interviews?
Posted on 02/26/10 at 3:56 pm
Greenfield/Belser has released its 2009 annual review, A New Brand World, which includes the stories of nine courageous firms who used 2009 to define and roll out brands for the times.
If you’re not on our mailing list, email our marketing team at gbmarketing@gbltd.com or call us at 202.775.0333 to get your copy.
If you’d like a digital copy, you can download it here.
Posted on 02/25/10 at 4:58 pm
Our latest webinar, “Designing the Interactive Experience,” is now available in segments on YouTube.
Burkey Belser and Gayatri Bhalla shared best practices to make websites more effective and enticing to clients, as well as how to use SEO to make the experience a success.
Join us this Wednesday at 2 p.m. EST for the last webinar in our three-part series, “Pioneering the Digital Relationship.” Reserve your webinar seat at: https://www2.gotomeeting.com/register/645706218
Tags: Online Communications, Professional Services, Site Usability, Web Design
Posted on 02/22/10 at 11:42 am
Our latest webinar, “Finding and Choosing Professionals on the Web,” is now available in segments on YouTube.
Gather the facts behind executive-level usage of the Internet as a tool to find information and inform choices about professional services providers. This seminar presents Greenfield/Belser’s and The Brand Research Company’s recently completed findings drawn from an online survey of executive-level buyers of accounting, consulting and legal services across the U.S. It covers how, where and what they search for online as they consider firms like yours.
Burkey Belser and Sue Stock Allison shared these primary research results and insights about how to adapt your website and digital strategies to align with buyer habits.
Join us this Wednesday at 2 p.m. EST for the next webinar in our three part series, “Designing the Interactive Experience.” Reserve your webinar seat at: https://www2.gotomeeting.com/register/927177267
Tags: Online Communications, Professional Services, Research
Posted on 02/19/10 at 3:43 pm
We extend congratulations to the following clients for being named “Your Honor Award” national finalists by the Legal Marketing Association:
Last year, nine of our clients were awarded the following distinctions:
We look forward to learning this year’s final results at LMA’s annual conference in March. Visit lmaconference.com for more information.
To learn more about our award-winning work, click here.
Tags: Design, Legal Industry, Web Design
Posted on 02/18/10 at 4:06 pm
Join us for our next Webinar:
Designing the Interactive Experience
Wednesday, February 24; 2:00–3:00 PM EST
Join Burkey Belser and Gayatri Bhalla on February 24th at 2 PM for the next Webinar in our series. All delivered in 60-minutes on your own desktop.
You will learn:
Register Now! Reserve your Webinar seat at: https://www2.gotomeeting.com/register/927177267
Tags: Online Communications, Professional Services, Site Usability, Web Design
Posted on 02/08/10 at 12:55 pm
Join us for our next FREE Webinar, rescheduled due to inclement weather in the Washington area:
Finding and Choosing Professionals on the Web
(Professional services buyers speak again)
Wednesday, February 17; 2:00–3:00 PM EST
Gather the facts behind executive-level usage of the Internet as a tool to find information and inform choices about professional services providers. This seminar presents Greenfield/Belser’s and The Brand Research Company’s recently completed findings drawn from an online survey of executive-level buyers of accounting, consulting and legal services across the U.S. It covers how, where and what they search for online as they consider firms like yours.
Join Burkey Belser and Sue Stock Allison on February 17th at 2 PM as they share these primary research results and insights about how to adapt your Web site and digital strategies to align with buyer habits. All delivered in a 60-minute Webinar on your own desktop.
You will learn that executive-level buyers are online in droves and…
Register Now! Reserve your Webinar seat at: https://www2.gotomeeting.com/register/586345346
Tags: Online Communications, Professional Services, Research
Posted on 02/02/10 at 11:33 am
There are three legs to getting found in today’s market:
Search Engine Optimization (SEO) is the first leg of an effective online Web strategy, but SEO is a black box to most Web site owners. And guess what? We’re going to teach you just enough to make you dangerous because, frankly, you don’t need to know all of the ins and outs of optimization. You don’t want to know how sausage is made either.
Black hats and white hats
The rise of search is wonderfully chronicled in the book by the same name, The Search, by John Battelle, one of the original founders of Wired magazine. No one, except Sergey Brin and Larry Page, the founders of Google, had any idea that getting found on the Internet would either be so important or so challenging to businesses. Yet search has become a multi-billion dollar business. And it is vitally important to your business.
But that’s enough on the history of search. Read the book. What we want you to know is how to get found. In the short history of search, individuals have tried to game the system in order to beat Google’s famous algorithm for delivering search results. One of the first tactics Google gamers used was hidden keywords embedded in the site (think “white on white”) to trick search engines into ranking the site higher. As these tactics proliferated, Google fought back by banning sites that employed these “black hat” techniques from search results altogether.