Lately—well, in the last 20 years or so—we’ve noticed many of the brands we’ve created go astray. All the money, time and effort spent in creating the brand is forgotten, as the brand grows older. Recently—well, in the last year or so—we’ve determined to take a close look at this drift in order to help our clients sustain their brands.
Posted on 06/29/10 at 4:12 pm
We’ve all seen them before: Poorly lit, sterile blue background, noticeably uncomfortable black suit, awkward expression. What I’m referring to here is the dreaded FAILED CORPORATE HEADSHOT.
These nasty little buggers have been haunting the marketing materials of some of the smartest companies in the world for nearly a century now. More recently, they’ve managed to find their way onto some of the leading websites around the world, readily accessible to anyone with an Internet connection and, hopefully, a good sense of humor.
So what do we do about this irksome pandemic? Here are few suggestions to get you started:
Whenever possible, think beyond headshots
Company-wide portrait sessions shouldn’t be afterthoughts. Just like the design of a website, they should be considered part of the overall branding strategy of a company. And while the actual headshots may be here to stay, a lot of companies are now adding a second employee portrait to their marketing mix. Environmental portraits (i.e. those shot in an actual environment, as seen above, rather than in front of a background) are a great way to add personality to the subject and a sense of space around your employees. If you have nice offices, this is a great way to show them off. Even if you don’t, a good photographer can make it seem like you do. For a unique take on attorney portraits, check out Archer Norris’ recently launched website: archernorris.com/attorneys.
Don’t hire the same guy that did your high school portrait
Go ahead, dust off that old yearbook and take a look. This guy has about a 1 in 10 success rate, mainly because he never took the time to develop a rapport with the subject. It was one and done: Same lighting, same pose. Don’t let that guy anywhere near your employees.
Consider wardrobe direction and make-up
It may sound like overkill, but you’d be amazed how much these two add-ons can make or break a photo shoot. Don’t want everyone wearing a black suit and a red power tie? Now’s your chance to make sure that doesn’t happen. Don’t want Sue to wear that aggressively patterned floral dress? Put it in the memo.
Last but not least, try to get employees to buy into the idea beforehand
Whether you like it or not, your employees have witnessed these failed headshots before. And I can guarantee you they are scared. Unless primed to think otherwise, your employees will begrudgingly arrive on photo day with the preconception that they, too, will fall victim to this corporate headshot curse. So, what’s a marketing team to do? Well, the main thing to do is get rid of that high-school-portrait mentality. Go ahead, show off the website of that great photographer you just hired; give a little sneak-peek into your amazing new website design; tell everyone that there will be a stylist on-site. Anything to make the whole experience seem less mundane. If you add a little excitement to the mix, I guarantee it will pay off.
Tags: Photography, Web Design
Posted on 06/10/10 at 12:44 pm
This article appears as it was seen in the Legal Marketing Association’s Strategies magazine in April/May 2010:
In the March 2010 issue of Strategies, the LMA International Education Committee introduced five of the 10 core competencies. As Amy K. Smith, co-chair of the committee explained in her article: “The Core Competencies are the common threads binding every educational endeavor such as e-learning, sponsored Webinars, senior programs and accreditation.” The following pages include details on the remaining five competencies not previously covered in March.
Core Competency: Branding
I wrote the definition of competency in branding some years ago and see no need to change it. The entire idea of branding has been challenged over the past few years by the pendulum swing toward business development. Who was it that said, “Nothing like being hanged will focus your attention more”? Is business development critical to your success? Absolutely. But during this last and greatest recession of the past 80 years, we did not abandon a single program to reinforce our brand. In fact, we took the opportunity to extend the brand even further online. Without a brand, you have nothing to sell except hours. You have no differentiation from competitors. You have no engaging personality and thus, no engagement. You atomize your efforts, becoming “one lawyer, one ranger.” Based on this approach, there is no reason to be a firm at all except to share expenses for the copier. A brand is bigger than any individual. A brand represents a commitment to the collective good, a tall order for the culture of independence that characterizes law firms.
Constant training. Weekly meetings to share new techniques, knowledge, software, etc. Create a learning culture and stick to it. This requires true dedication and devotion to the belief that lifetime learning is the only way to stay current.
Tags: Branding, Legal Industry, Professional Services Marketing
Posted on 06/04/10 at 3:46 pm
There are several steps you will need to take when preparing, planning and executing your site that will make—or break—the success of your rankings in Google and other search engine results.
Search Engine Optimization (SEO) should not be an afterthought when redesigning your website. It’s not something that you can just hook on like a trailer and expect to tow along behind you. For effective SEO, begin at the beginning.
How does it all work?
In order to optimize your site successfully, you need to understand how search engines work and how individuals use search engines. A search engine analyzes accessible content on the Internet in order to display the most relevant results to the user. The goal is to be high up on that results list.
Guidelines to SEO success for your website
As you design and build your site, SEO should stay top of mind.
Your site needs a clear, well-organized and consistent hierarchical structure. Every page of your site should be interlinked. Cross-linking pages aids your SEO rankings and also the user experience. Providing relevant, related information delivers a richer experience for the user and prevents dead-end pages.
Tags: Google, SEO, Web Design