Issue 22

Marketing Hope Is Alive and Well:
Top Firm Marketers Reveal Their Plans for the Year Ahead

By Burkey Belser and Sue Allison

We surveyed AmLaw 200 marketers and found that there is a planned uptick in some marketing activities on the horizon for the coming months, including some surprises. Read the full article as it first appeared in the ABA's Law Practice magazine.

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Issue 21

Your Client Feedback Program May Not Lead to Satisfied Clients

By Sue Allison

I was recently talking with a colleague about how a majority of management event attendees say their law firms are doing client feedback in a systematic way; but when we ask clients if their law firms request feedback on service and performance, the answer is almost always “rarely” or “never.”

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Issue 20

In Client Interviews, How Questions Are Asked Really Matters

By Greg Newman

In our recent "Marketing Hope" survey of plans for 2009 and 2010, 64% of Am Law 200 marketers indicated they will be investing in client loyalty interviews. That's a smart move in any economy. But how do you extract the most value from those interviews?

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Recent Posts

Green Is the Color of Money

By Burkey Belser

Posted on 01/07/08 at 4:33 pm

According to a 2007 study by McKinsey & Company, the United States could shave as much as 28% off the amount of greenhouse gases it generates, at a modest cost and with only small technology innovations.

Not only that, many of the changes would actually result in some fairly hefty savings that would easily pay for themselves. Corporations are starting to see the light—and it’s green.

Goldman Sachs, the prophetic financier that just sidestepped the real estate crisis, started investing in cellulosic ethanol, wind power and solar power in 2005. It’s paying off well enough that some of the company’s executive limousines are now hybrids.

General Electric’s “Ecomagination” programs are helping to cut greenhouse gas emissions, while GE’s line of energy-efficient products (including wind-operated electric generators) is growing every day.

Interesting, isn’t it? Ideas that seemed kooky and treehugger-esque are suddenly good for business. And you don’t have to be an energy sector player for these efforts to pay, either.

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